Terms of service
OVERVIEW
Welcome to stoneart swiss. The terms “we,” “us,” and “our” refer to stoneart swiss. stoneart swiss operates this shop and website, including information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with an adequate shopping experience. The Services are supported by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (“Terms and Conditions of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms and Conditions of Service carefully, as they contain important legal information regarding your rights and cover areas such as warranty limitations and liability restrictions.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and Conditions of Service and our Privacy Policy [LINK]. If you do not accept these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms and Conditions of Service, you represent that you are of legal age in your country or province of residence and that you have granted permission for minors under your supervision to use the Services on devices you own or control.
To use the Services, including browsing the online store or purchasing products and services, you may be required to provide information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is correct, up to date, and complete, and that you have the necessary rights to provide such information.
You are responsible for maintaining the security of your account and credentials. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 – OUR PRODUCTS
We strive to accurately present our products and services in our online store. However, the display of colors and product appearance may vary depending on the device used to access the store and its settings.
We cannot guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the descriptions or images shown in the online store.
Product descriptions may be modified at any time without notice. We reserve the right to discontinue products and limit quantities as we deem appropriate.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. stoneart swiss reserves the right to accept or reject any order at its discretion for any reason. An order is not confirmed until we accept it.
Payment must be processed before an order is accepted. Please review your order before submission, as cancellation requests may not be possible after acceptance.
If an order is rejected, modified, or cancelled, we will notify you using the contact details provided.
Purchases may be returned or exchanged only in accordance with our Refund Policy [LINK].
You represent that purchases are made for personal or family use and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and offers are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be displayed in the order confirmation email.
Unless stated otherwise, prices do not include taxes, shipping, customs, or import charges.
Prices in the online store may differ from those in physical stores or third-party outlets. Promotions are subject to separate terms.
You agree to provide accurate and up-to-date payment and account information and to update such information when necessary.
You warrant that payment details are valid and authorized for use.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. Delivery times are estimates and not guaranteed.
Risk of loss or damage transfers to you once the goods are handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services and content are protected by intellectual property laws. Use of the Services is permitted only for personal, non-commercial purposes.
Reproduction, distribution, or use without written permission is prohibited.
Unauthorized use may violate applicable law.
SECTION 7 – OPTIONAL TOOLS
We may provide third-party tools, but we assume no responsibility for their use.
These tools are provided “as is” without warranty.
Use is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Links to third-party sites are provided for convenience. We are not responsible for their content or services.
Transactions with third parties are at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
The store is powered by Shopify, but sales are between you and stoneart swiss.
Shopify is not responsible for transactions or damages arising from purchases.
SECTION 10 – PRIVACY POLICY
Personal data is processed in accordance with our Privacy Policy [LINK].
By using the Services, you agree to this policy.
SECTION 11 – FEEDBACK
Feedback you provide may be used by us for any purpose, including commercial use.
You warrant that you have the rights to provide feedback and that it does not infringe third-party rights.
We are not obligated to use or respond to feedback.
SECTION 12 – ERRORS AND INACCURACIES
Information may contain errors. We reserve the right to correct them and cancel orders if necessary.
SECTION 13 – PROHIBITED USE
The Services may only be used for lawful purposes. Misuse is prohibited.
We may suspend accounts for violations.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time. Provisions that survive termination remain in effect.
SECTION 15 – WARRANTY DISCLAIMER
The Services are provided “as is” without guarantees of accuracy or uninterrupted availability.
SECTION 16 – LIMITATION OF LIABILITY
To the extent permitted by law, we are not liable for indirect or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify stoneart swiss and affiliates against claims arising from your use of the Services.
SECTION 18 – SEVERABILITY
If any provision is unenforceable, the remaining provisions remain valid.
SECTION 19 – ENTIRE AGREEMENT
These Terms replace prior agreements.
SECTION 20 – ASSIGNMENT
Rights and obligations may not be transferred without consent.
SECTION 21 – GOVERNING LAW
Swiss law applies. Jurisdiction lies with the courts of the registered office of stoneart swiss where permitted.
SECTION 22 – HEADINGS
Headings are for convenience and have no legal effect.
SECTION 23 – CHANGES
Questions regarding the Terms and Conditions of Service should be sent to info@stoneartswiss.ch.
Our contact details are provided below:
Trade name: stoneart swiss Sagl
Phone number: +41 79 769 39 28
E-mail: info@stoneartswiss.ch
Physical address: Via S. Giovanni 5, 7742 Poschiavo, Switzerland
VAT number: CHE-308.512.771 VAT
Company registration number: CHE-308.512.771